PetSafe Smart Feed Automatic Pet Feeder 2.0  For Dogs And Cats

The PetSafe® Smart Feed 2nd Generation Automatic Pet Feeder brings peace of mind to meal time. Designed by pet parents, this updated version of the PetSafe® Smart Feed Automatic Pet Feeder works with your Amazon Echo device so you can quickly ask Alexa to feed your dog or cat a snack. The Smart Feed 2nd Generation Automatic Pet Feeder notifies you when the feeder is low or empty and gives you the ability to automatically reorder your pet’s food through Amazon Dash Replenishment. Schedule, monitor and adjust your pet’s feeding schedule remotely with the user-friendly smartphone app. Download the free app to your phone or mobile device, connect the feeder to your home’s Wi-Fi and enjoy convenient meal scheduling from anywhere.

The PetSafe® Smart Feed 2nd Generation Automatic Pet Feeder holds 24 cups of dry or semi-moist food. The unique design of the Smart Feed’s food conveyor dispenses most shapes and sizes of dry and semi-moist food while helping to prevent jams. Meals can be scheduled for up to 12 times daily in sizes from 1/8 cup to 4 cups per meal. The optional Slow Feed setting dispenses meals in small amounts over 15 minutes for pets who tend to eat too quickly. The Feed Now option lets you serve a meal on demand any time from the app or with the push of a pet-proof button on the feeder.

The PetSafe® Smart Feed 2nd Generation Automatic Pet Feeder includes a stainless steel bowl with a removable holder to prevent your pet from tipping or moving the bowl. These components and the upper compartment where food is added are all dishwasher safe, top rack only. The PetSafe® Smart Feed 2nd Generation Automatic Pet Feeder includes an AC power adapter and has a backup battery option using 4 D batteries (not included).

To connect your PetSafe® Smart Feed 2nd Generation Automatic Pet Feeder to your smartphone app, a 2.4GHz (802.11b/g/n) wireless router is required. Devices that work with the mobile app are iPhones or iPods with iOS 9.0 or later and compatible Android smartphones version 6.0 or later. One feeder can be controlled from multiple family members’ smartphones. Multiple feeders also can be controlled from one smartphone.

Features:

• Alexa Enabled – Ask your Amazon Echo device to feed your dog or cat a snack; use the Smart Feed app to monitor your pet’s feeding from anywhere for peace of mind
• Automatic Replenishment – Automatically reorder your pet’s favorite food with Amazon Dash Replenishment
• Smartphone programming – Control your pet's meal time from anywhere using your smartphone; app requires an apple iPhone or iPod device iOS 9.0 or later or a compatible Android smartphone 6.0 or later
• Receive smartphone alerts – Get notified when your pet is fed, the food level is low or the feeder is empty; feeds on schedule as programmed if Wi-Fi connection is lost or feeder is offline
• Customized meal times – Set up to 12 meals to feed on your pet's schedule; Feed Now option allows you to feed your pet outside normal feeding times
• Flexible portions – Meals can be dispensed from 1/8 cup to 4 cups to fit your pet's unique feeding needs; slow feed option allows meals larger than 1/8 cup to dispense slowly over a 15-minute period
• Low Food Sensor – The feeder automatically notifies you when food levels are low; you’ll also receive an alert if the hopper becomes empty
• Easy-to-clean – Lid, hopper, bowl and bowl holder are top-shelf dishwasher-safe for convenient cleaning Best for cats and small or medium dogs
• System Includes
• Smart Feed and free Smart Feed app
• Stainless steel bowl
• Power adapter
• Quick start guide
• One year warranty
• U.S.-BASED CUSTOMER CARE: Let our pet product experts help; we’re available Monday through Saturday to answer your questions at 1-844-738-7529
  
• QUALITY GUARANTEED: PetSafe brand has been a trusted global leader in pet behavior, containment and lifestyle innovations for nearly 30 years; we help pets and their people live happily together

Product Specifications:

• Item Package Dimensions L x W x H 15.6 x 13.7 x 10.4 inches
• Package Weight 8.60 Pounds
• Brand Name PetSafe
• Target Audience Keyword cats, house-cats, dogs
• Directions Please see Users Manual
• Warranty Description One year, One year Non-transferable Limited Warranty
• Model Name PFD00-16828
• Color Navy
• Age Range Description All Life Stages
• Manufacturer Radio Systems Corporation
• Part Number PFD00-16828
• Style 2nd Generation with Dash Replenishment
• Breed Recommendation All Breed Sizes
• Allergen Information Gluten Free
• Included Components Smart Feed and free Smart Feed app, Stainless steel bowl, Power adapter, Quick start guide, One year warranty
• Specific Uses for Product Indoor

FREE SHIPPING AND OUR 100% SATISFACTION GUARANTEED

**Your purchase includes FREE SHIPPING anywhere in the United States, a 1 year manufacturer’s warranty on PARTS AND CRAFTSMANSHIP, and is protected with a 30- Day NO RISK Money Back Guarantee

(We ship to all the lower 47 states excluding Alaska, Hawaii, and Puerto Rico. International shipping is not available at this time)

SELECT HOW MANY YOU WANT AND CLICK ADD TO CART

• Number of Boxes 1

**To our wonderful and valuable pet parents and customers:
Due to the holidays, having limited staffing , we currently have very limited live customer service hours.

Please be patient with us and kindly expect a delay in customer service response time and order processing.
We will do our best to prioritize express orders, please request in advance or by emailing our team at orders@careaboutmypet.com for up-to-date order information.
We make every attempt to respond to messages within 48-72 business hours.
Please note that messages and our phone support are not checked and monitored on the weekends or holidays.

Thank you for your support, patience and understanding during these challenging times. Thank you! - The Care About My Pet Team

Frequently Asked Questions 

Question: Are processing and shipping times affected during the COVID19 Pandemic?

Answer: Yes. Due to the current Pandemic, customer support wait times, order processing and deliveries may be longer than usual. We are working around the clock to ensure availability on all of our products. FedEx ,UPS and USPS may also have some delays during this crisis and the holidays.

Question: How do I place an order?

Answer: After you've discovered an item you'd like to purchase, click on the order button on the product website's page. Make sure you follow after the guidelines on the order page. In the event that you are requesting more than one item, please utilize our "add to cart" and "order quantity" feature. In-stock goods are usually shipped within 1-3 business days after we get the order request. 

Question: What types of payment do you accept?

Answer: We accept the following payment methods: Visa, MasterCard, Discover, American Express, Diners Club, JCB International Card, and in addition Paypal, Google Pay, iPay, Amazon Pay, Venmo.

Question: Which shipping services do you use?

Answer: We partner with all major shipping providers to get your products to you as safely and as fast as possible. The most common shipping providers we use are UPS, FEDEX,USPS. If you have a preference to which provider you would like us to use, please mention it at checkout in the "note to seller" section. We will be happy to accommodate your request!

Question: What does shipping cost?

Answer: 

We are happy to offer free shipping on orders over $49*. Restrictions Apply.

Free shipping applies to only orders that are shipped domestically within the lower 47 states of the United States and weigh less than 25 pounds. If ordering in bulk, or items are overweight/ oversized/ or require freight shipping, additional shipping fees may apply and will be noted at checkout.

Free shipping on orders over $49* apply to the lower 48 states except Alaska, Hawaii and Puerto Rico. Select products are available for shipping in AL,HI,and PR upon request. If you live in Alaska, Hawaii, or Alaska, please inquire about a product before ordering.

Question: Do you ship internationally?

 Answer: We currently don't ship outside of the U.S., but are working on it.

Question: What is your return policy?

Answer: If you're not satisfied with an item that you purchased, you can initiate a return within 30 days after deliver for a refund as long as the item is in its original condition and packaging. Rules and restrictions apply to what product will be refundable.  (*Please see our return policy for more details)

Items that have been used or modified in any way may not be returned. Orders returned, for reason other than a defective item (upon receiving) are subject to a restocking fee that is equal to 30% of the price of your order. You (the buyer) are responsible for any return freight ( shipping) costs for BOTH directions ( from the warehouse to you and back to the warehouse). The purchase price minus these fees and costs will then be refunded to you when the warehouse processes your item ( product must be returned within 30 days, new, unused and in its original packaging). Refunds will only be issued to the original credit card that you used when placing your order. Orders cancelled later than 12 hours after purchase are subject to a 18% cancellation administration fee.

Please make sure to measure the necessary space requirements, etc. before purchasing! After 30 days, we will help administer a return only if the item is damaged and still under manufacturer's warranty. The manufacturer's warranties vary from 1-3 years depending on the company.

 Custom Made Products and Products Made To Order are non-refundable.

Question: What if the product I ordered is damaged when I receive it?

Answer: After you receive your order and open the packaging, inspect your order when it arrives within the first 24-48 hours. If you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send 3-5 photos including multiple angles of the damaged area to support@careaboutmypet.com  and we will help with filing and processing a claim on your behalf.

Note that the option to report damage claims is only available for 5 days after delivery.

Question: What if I found an item you sell cheaper on another website, do you price match that?

Answer: No, we currently do not offer price matching with our online competitors, physical stores, warehouses, auctioning sites, distributors, or liquidation site such as Amazon, ebay, overstock.com, Wayfair, etc. 

Question: Are there any discounts offered for higher priced items?

Answer: We offer different deals throughout the year. Please visit our "DEALS" page found at the top of our home page.

Question: My credit card was declined while I was purchasing an item, what can I do?

Answer: Regarding your credit card information, our order processing system is very sensitive when validating credit card information. Review again the credit card information you are entering at checkout, making sure the name, credit card number, expiration date, and zip code match exactly with what is on your credit card and the information on file with your credit card company and then try to resend your order request again through our store.

It would also be recommended to contact your credit card company to see if there is anything wrong with your account.

Another option would be to use another payment option of your choice. We offer other payment options at checkout such as Paypal Express Pay, Google or Apple Pay and we have just added Amazon Pay to our store's list of verified payment options. These are very easy to use and work very well to instantly process a payment for online orders.

If you need any other further assistance, we will be happy to assist you. Please call our U.S. based Customer Support Team at 1(844)738-7529 or you can email us at support@careaboutmypet.com.